When you work with a specialist window and door company to transform the exterior of your New England home, you want to know your investment is being looked after by professionals. You want to know that should any issues pop up down the road, all you have to do is give them a call and everything will be swiftly taken care of.
Here at Rescom, we’ve proven we’re exactly that kind of company over the last 26+ years.
In fact, you should know we’re the longest-running locally-owned New England window & door company, and that’s really saying something.
A core reason families STILL choose us is because we’re dependable; reliable.
Our 5-Star Reputation speaks for itself.
We come through.
We take care of our customers and keep their windows and doors looking great.
Here’s an easy example.
Example: Delamination Of Exterior Metalwork
Recently, we got a call from a customer from Warwick, Rhode Island, who worked with us close to 15 years ago.
They were seeing ugly delamination around half of their windows, which seemed to have appeared all
at once during the later part of the previous summer.
First, what are we talking about here?
- Around the High-Quality Residential Windows we install is a thin slip of aluminum that’s been coated with a special type of plastic or polymer to keep it protected.
- Sometimes, sections of coils or rolls of this coated aluminum at the factory can be defective.
- So what happens after enough sun exposure and time is the plastic coating starts to delaminate from the metal.
If you want to be really sloppy, you could just nail it back on.
Or, you could simply pick up the phone and give us a call.
Our customer service staff will promptly get you scheduled to have one of our product specialists visit your home and have a look.
It can take a few days only because they tend to get booked about a week out, but the job itself in this case only took a few hours.
We got all the metalwork replaced and they didn’t even need to be home.
How often does something like this pop up?
Our triple-pane windows are Titanium-Tough. Delamination isn’t common by any stretch of the imagination for these custom-made products, but things like this do happen from time to time.
When you invest in premium replacement windows for your New England home, you deserve genuine coverage.
That’s why with us, you get ‘rest easy’ 50-Year Warranties on both Performance & Home Security. Should something pop up, we’ll get it taken care of. Thanks for your time today, and Contact Rescom Exteriors as soon as you’re ready to schedule a Free Quote. We look forward to hearing from you soon.
Give Us A Call: (508) 233-3000